Rabu, 28 Maret 2012

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The Insect Societies (Harvard paperbacks)

  • Published on: 1600
  • Binding: Paperback

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Jumat, 16 Maret 2012

[N674.Ebook] Free Ebook The Theory of Investment Value

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The Theory of Investment Value

This book was first printed in 1938, having been written as a Ph.D. thesis at Harvard in 1937. Our good friend, Peter Bernstein mentioned this book several times in his excellent Capital Ideas which was published in 1992. Why the book is interesting today is that it still is important and the most authoritative work on how to value financial assets. As Peter says: "Williams combined original theoretical concepts with enlightening and entertaining commentary based on his own experiences in the rough-and-tumble world of investment." Williams' discovery was to project an estimate that offers intrinsic value and it is called the 'Dividend Discount Model' which is still used today by professional investors on the institutional side of markets. Appendix, Tables, Index.

  • Sales Rank: #7637175 in Books
  • Published on: 1601
  • Binding: Paperback

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Kamis, 15 Maret 2012

[R851.Ebook] PDF Download The Brilliant Service Professional: Building Trust, Creating Value, Having Fun, by James Alex Alexander

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The Brilliant Service Professional: Building Trust, Creating Value, Having Fun, by James Alex Alexander

Senior managers from all types of businesses across all industries are discovering that one role takes the spotlight in deepening relationships with key customers. Whatever title individuals in that position are given--field service technician, support engineer, implementation consultant, services account manager, resident engineer, technical account manager--no one has more potential impact on the success of the company and its customers than the service professional...no one. High-performing service pros are where the action is, orchestrating superb customer experiences, proactively preventing problems before they occur, and leveraging their relationships to rock out customers and lock out the competition. They deliver the results customers crave and executives yearn for, while building brand and having fun. Designed for anyone in service who touches the customer, The Brilliant Service Professional uncovers the competencies, tools, and behaviors that enable service pros in any industry to shine as the new corporate rock star.

  • Sales Rank: #1226056 in Books
  • Published on: 2013-12-30
  • Binding: Paperback
  • 208 pages

About the Author
James Alex Alexander, Ed.D, helps product companies build brilliant services businesses. He researches, publishes, advises, trains, and speaks on transforming good services organizations into high-performance services machines that create loyal customers, drive sales of services and products, and dominate the competition. Contact Alex at alex@alexanderstrategists.com.

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1 of 1 people found the following review helpful.
Short, breezy read with tools and actionable advice
By Meryl K. Evans
Not everyone desires to keep climbing the ladder. Some prefer to be individual contributors with deep expertise. After awhile, they can hit a rut especially those working in professional services. I've been a fan of Alexander's work since discovering several of his professional services series. His writing style is conversational with a scoop of humor added. And that style carries over in this book. Often, I find advice related to professional services to be stiff, boring and difficult to follow and implement. Alexander breaks it down into actionable steps so you can put it to work and grow as a services professional.

I hope you find this review helpful and will show it with a quick click of yes. If you have unanswered questions, please comment so I can address them.

1 of 1 people found the following review helpful.
Compulsary reading for any service business executive and front-liner wishing to excel
By Kevin Wheatland
Once again, Dr Alexander provides the pragmatic key to service business success. In a world where products and increasingly services are commodities, your people remain the only viable resource for long term differentiation - if you recruit, train, support and reward them for their excellence. Alexander, in his usual manner, tackles the subject with a highly structured approach that is an easy read and more importantly is easy to assimilate into any business. With his trademark insightfulness, logic and superb pedagogics, Alexander takes service excellence journey to the next level. Ignore at your peril.

1 of 1 people found the following review helpful.
This Book IS Brilliant
By McJic
If you are in the services business, or have a services group within your company, then "The Brilliant Service Professional" should be mandatory reading for all employees. It is the definitive "how-to" guide for ensuring their efforts are optimized for success. Alex Alexander writes with a clear, insightful style that makes this book a great informative read. There is no better way to build trust, create value and increase customer satisfaction than reading — and implementing — the tools and techniques in this book.

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Rabu, 07 Maret 2012

[Y110.Ebook] Fee Download Child of Storm, by H. Rider Haggard

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Child of Storm, by H. Rider Haggard

Child of Storm is a 1913 novel by H. Rider Haggard featuring Allan Quatermain. The plot is set in 1854-56 and concerns Quatermain hunting in Zululand and getting involved with Mameema, a beautiful African girl who causes great turmoil in the Zulu kingdom.

  • Published on: 2015-11-27
  • Original language: English
  • Number of items: 1
  • Dimensions: 9.00" h x .42" w x 6.00" l, .56 pounds
  • Binding: Paperback
  • 184 pages

About the Author
Sir Henry Rider Haggard (22 June 1856 – 14 May 1925) — known as H. Rider Haggard — was an English writer of adventure novels set in exotic locations, predominantly Africa, and a pioneer of the Lost World literary genre.

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30 of 32 people found the following review helpful.
Child of the Storm
By A Customer
The story takes place in Zululand, Africa. It happens so that Allan Quatermain stops by his Zulu friend's kraal (to those of you who never read Haggard, Kraal=household) to find that yet another friend is madly in love with the well known beauty: Mameena, or, in other words, Child of the Storm. Allan is curious to see this well known Mameena, but his friend who is in love with Mameena (his name is Saduko) goes on a crazy battle to win 100 cattle for Mameena's dowry. After going with Saduko on his quest and helping him win 600 cattle, Allan meets Mameena, and determines she is the most beautiful woman he has ever seen, and, though at that time Africans were thought of as savages (most unjustly, I have to add), Allan, after observing some treachery done by Mameena while pretending to be unconscious, after knowing she was false, cannot find any reason to resist her love to him, for indeed Mameena tries to engage him in a marriage, but Allan remembers her treachery and tells her no. Many adventures follow after that, until the Zulu King declares Mameena a witch, and Mameena pleads guilty. It is not the kind of Salem witchcraft that is talked about here. It is more like herb-knowledge and doctoring that the Zulus call witchcraft. After recieving her death sentence for many more offenses, including causing a civil war and it's outcome, Mameena makes a last wish. The last wish is... You'll have to figure out this as you read along with the mystery of Mameena's character. Suggested background books: Any Allan Quatermain book. Here are some Allan Quatermain titles: Allan and the Holy Flower, Marie, Allan's Wife, King Solomon's Mines, She and Allan, The Ancient Allan, Et cetera.

10 of 10 people found the following review helpful.
Another great work from a great griot.
By Biglafan
My 7th book by Haggard was not a disappointment. He writes as if creating a work of art. Let him lead your eyes around this canvas set in Africa complete with multi-dimensional characters who will both attract and repel. Be prepared for the depiction of tribal wisdom and folly sketched within and without.

5 of 5 people found the following review helpful.
First 5 given for an adventure fiction author
By Book lover
My bar is high when it comes to ratings. I try to compare all authors of all times. HR Haggard is at the top of the adventure fiction genre. He takes the reader into the unstable history of Africa where indiginous tribes, english, dutch and portugese settlers carved out a continent still in flux today. Haggard brings characters from all these groups to life with a realism rarely found. As described by the other reviewers this story is 2nd in a series. The books take the reader through the Zulu tribes violent history with the addition of fictional characters full of adventure, passion and commitment. This is a cannot stop reading book in a cannot stop reading series by a cannot stop reading author .

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